Policies

Steps Because the Sherburne Inn is a small property on a very popular destination island, we must adhere to strict policies regarding deposits and cancellations.

Deposits:

For stays of 3 nights or less, we do require 100% prepayment at the time a reservation is made.  For stays of 4 nights or more, we will require 50% prepayment at the time of reservation, with the balance due 21 days prior to arrival.  For your convenience we accept all major credit cards including American Express and Discover.  We process all credit cards through a secure gateway, using industry-recognized security safeguards to keep your data private and protected.

Cancellations:

Since most travelers plan well in advance, and we have only 8 guest rooms, cancellations affect us greatly.  A fee equal to 10% of the total will be accessed for all cancellations once they are confirmed.  With at least 21 days notice from the date of your arrival, we will gladly refund your deposit minus this fee.  For cancellations within 21 days of the arrival date, we cannot refund your deposit, regardless of the reason for cancellation (including inclement weather) unless we are able to replace your reservation for the room without any loss of income.  It is for this reason that we strongly recommend traveler’s insurance.  Please check with your credit card provider as most offer low-cost programs.